Privacy Policy – zokiras.com

Last modified: January 5, 2026

1. INTRODUCTION

Zokiras (“the Company,” “we,” or ”us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “policy”). We offer high-end women’s prêt-à-porter items, luxury accessories, and curated lifestyle collections. Our products are available via our official website, www.zokiras.com, as well as our mobile applications for iOS and Android and our digital storefronts.

This policy describes the types of information that we may collect from you (a “user” or “customer” or “consumer”) or that you may provide when you visit our Website. It also details our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:

On our Website;
Through email, live chat, WhatsApp, social media, or reviews pages;
Through our mobile applications, which provide dedicated non-browser-based interaction between you and the Website;
When you interact with our advertising and applications on third-party websites and services;
When you contact customer service or submit inquiries; or
When you participate in promotions or sweepstakes.

It does not apply to information collected by us through any other means, including on any website operated by the Company (other than the Website) or by any third party. Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.

2. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

Personally Identified Information: Such as your full name, shipping and billing address, email address, telephone number, date of birth, clothing and shoe size, financial information, and any other identifier by which you may be contacted online or offline (“personal information”).
Individual Data: Information that is about you individually but does not identify you, such as transaction data from purchases and returns.
Technical Usage: Information about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

Directly from you when you provide it to us;
Automatically as you interact with and navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies;
From our business partners and other professional sources.

3. DETAILED DATA PROVISION

The information we collect from you may include:

Account Creation Data: Information provided by filling in forms on our Website. This includes mandatory and optional information provided when you register, such as your title, first and last name, login password, and marketing preferences.
Customer & Transactional Data: Information provided when you make purchases, including billing and shipping addresses and payment method information.
Customer Service Data: Records and copies of your correspondence (through email, live chat, or social media) with customer service. This may include documents confirming your identity.
Participation & Survey Data: Information you provide when you choose to participate in contests, sweepstakes, or surveys that we might ask you to complete.
Transaction Details: Details of transactions you carry out through our Website and of the fulfillment of your orders.

4. AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Website, we may use automatic data collection technologies, such as cookies, log files, web beacons, tags, or pixels, to collect information about your equipment and patterns:

Cookies (or browser cookies): A small file placed on the hard drive of your computer. You may refuse to accept cookies, but this may prevent access to certain parts of our Website.
Web Beacons: Small electronic files that permit the Company to collect website statistics, such as counting the number of website visits and recording the popularity of certain content.
Server-to-server (S2S) Tracking: A method where user event data (clicks, conversions, purchases) is transmitted directly between servers. This approach improves performance, enhances data accuracy, and reduces reliance on cookies.

5. HOW WE USE YOUR INFORMATION

We use the personal information that we collect to advance the Company’s business and commercial purposes, specifically to:

Present our Website and its contents to you.
Process orders and returns, and provide you with products or services.
Manage your customer relationship, including account creation and security.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
Notify you about changes to our Website or any products or services we offer.
Improve our products and services, marketing, and user experiences.
Provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Protect our Company, employees, or operations and comply with all applicable laws.

6. DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect, or that you provide, as follows:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties that we use to support our business (such as payment providers and shipping partners).
To a buyer or other successor in the event of a merger, divestiture, or restructuring.
To fulfill the purpose for which you provided it or with your consent.
To comply with any court order, law, or legal process.
To enforce or apply our Terms & Conditions and other agreements.
If we believe disclosure is necessary to protect the rights, property, or safety of Zokiras, our customers, or others.

7. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

The California Consumer Privacy Act (the “CCPA”) requires us to disclose the following additional information with respect to our privacy practices.

California Shine the Light

California’s “Shine the Light” law permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For more information, please contact support@zokiras.com.

Categories of Personal Information Collected

In the last 12 months, we have collected the following categories:

Basic identifiers: Full name, alias, postal address, phone number, email address, and account name.
Device Information: IP address, cookies, beacons, and pixel tags.
Internet Activity: Browsing or search history and information regarding your interactions with our Website.
Geolocation Data: Information that permits us to determine your location.
Payment Information: Method of payment (collected directly by our secure payment providers).
Commercial Information: Products or services you have purchased, returned, or considered.
Inferences: Drawn from or created based on the information above regarding your preferences and characteristics.

Your California Rights and Choices

Right to Know and Data Portability: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete and Correct: You have the right to request that we delete any of your personal information that we collected from you and retained, or correct inaccurate information.
Right to Opt-Out: You have the right to request that businesses stop selling or sharing your personal information at any time. Zokiras does not sell personal information for monetary value, but we utilize industry-standard data sharing for advertising purposes which you may opt out of.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your privacy rights.

How to Exercise Your Rights

To exercise the rights described above, please submit a verifiable request to us by emailing our Data Protection Officer at support@zokiras.com. We will confirm receipt of your request within ten business days and endeavor to respond substantively within 45 days.

8. DATA SECURITY

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access. The safety and security of your information also depends on you. Where we have given you a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission is at your own risk.

9. DO NOT TRACK AND GLOBAL PRIVACY CONTROL

Please note that we do not currently alter our data collection and usage practices when we detect ”Do Not Track” signals from your browser. However, if you visit our Website with the Global Privacy Control opt-out preference signal enabled, we may treat this as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information.